Refund Policy

30 days free on the Premium account

The Premium pay account includes a free 30 day trial period. However, if you upgrade from the Basic Account to the Premium account account you’ll be charged for your first month when you upgrade.

Why? We figure that when you sign up for the Basic account you get already a pretty good sense of how PointKit works. If you are still unsure, you can sign up again for the Basic free account as many times a you want.

Cancel within the first 30 days and you won’t be charged

If you cancel your paid account before you are billed 30 days after your original signup then you won’t be charged. Cancel after 30 days and you won’t be charged again

Once you cancel you won’t be charged again, but you are responsible for whatever charges have already been incurred for the current billing period. For example, if your billing cycle is on the 18th of every month, and you cancel on the 24th, you’ll still have to pay for the current month, but you won’t be charged again after that. In order to treat everyone equally, no exceptions will be made.

How do I cancel my account?

You can cancel your account at any time by logging into your account and clicking on the settings button (located on the right corner of the top menu bar, right next to the left of the red logout button). Once you are on the Settings page, select the option "Cancel My Account".